Kribik is a help desk and project management platform that connects tickets directly to code changes, giving teams full visibility from request to delivery. It combines ticketing, Git integration, Kanban planning, AI-assisted support, and reporting in one place, helping teams replace fragmented workflows with a single, traceable system.
Kribik
Kribik is a help desk and project management platform designed to bring support, development, and delivery into a single workflow.
It links tickets directly to code changes through Git integration, so teams can always see what was built, why it was built, and how it relates to customer or internal requests. :contentReference[oaicite:0]{index=0}
Kribik combines ticketing, Kanban boards, task estimation, timesheets, and release tracking with ITSM-style features such as approvals, audit history, SLAs, and reporting. :contentReference[oaicite:1]{index=1}
Key capabilities include:
- Ticketing and shared inbox with email and portal intake
- Git-linked tickets for full traceability from request to code
- Kanban boards, sprint planning, and timesheets for project delivery
- AI-assisted ticket replies and categorisation using your own API key
- Built-in documentation and communication tools
- Remote support via browser-based screen sharing
- SLA management, approvals, and audit tracking
- Release management with changelogs tied to tickets and commits
Kribik is built to replace fragmented workflows where support, development, and reporting live in separate systems, providing a single hub that connects communication, code, and delivery.
It is positioned as a lightweight, cost-effective alternative to tools like Jira, while still supporting structured workflows, traceability, and integrations.
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