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Self-hosted Trust & Safety policy engine with built-in A/B testing.
Pitch

Swiftward offers a self-hosted Trust & Safety policy engine designed for seamless policy management. With features like deterministic evaluation and A/B testing, it enables testing of policy changes in production without disrupting users. Swiftward simplifies compliance audits and ensures complete visibility with full audit trails.

Description

Swiftward is a self-hosted Trust & Safety (T&S) policy engine designed to streamline the implementation of policy changes with features like A/B testing, replay capabilities, and comprehensive audit trails. This tool empowers teams to enforce policies such as content moderation, AI guardrails, and fraud detection efficiently, allowing for safe testing and instant rollbacks without the typical delays of deploying new code.

Key Features

  • Deterministic Evaluation: Ensures consistent outcomes by providing the same verdict for identical events under the same policy and state. This reliability is crucial for compliance audits and debugging.

  • Shadow Mode & A/B Testing: Implement and test new policies in a controlled production environment without disrupting user experience. Flexible traffic splitting facilitates direct comparison of metrics, with the ability to quickly revert to prior states.

  • Stateful Decisions: Maintain entity state across multiple events, which includes tracking trust scores, violation counts, and rate limits. This feature supports ACID transactions and guarantees replay safety.

  • Comprehensive Audit Trails: Maintain a detailed history of every policy decision, including the signals computed, rules applied, and changes in entity state. This capability allows for thorough analysis of historical actions.

Comparison with Alternatives

Swiftward stands out with its built-in features compared to other options like OPA/Cedar or conventional moderation SaaS solutions. The following capabilities demonstrate how Swiftward offers advantages over traditional methods:

CapabilitySwiftwardOPA/CedarModeration SaaSBuild-It-Yourself
Deterministic ReplayGuaranteedYesNoHard to achieve
A/B TestingBuilt-inNoneLimited6+ months
Shadow ModeBuilt-inNoneSomeBuild yourself
Entity StateBuilt-inExternalLimitedBuild yourself
HITL WorkflowsBuilt-inNoneVariesBuild yourself
DeploymentSelf-hostedSelf-hostedSaaSYour infra
Time to ValueDaysWeeksDays12-18 months

Demos

Swiftward provides live demos to demonstrate the capabilities of the engine:

  • Minimal Demo: A straightforward setup ideal for first-time users, taking approximately 2 minutes to explore.
  • UGC Moderation Demo: Showcases A/B testing, shadow mode, and HITL workflows alongside LLM classification, taking around 5 minutes to run.

Current Status & Pilot Programs

Swiftward is currently in the phase of seeking design partners to validate its approach. Pilot opportunities are available to interested parties, with options for design partnerships or paid pilot programs, allowing organizations to integrate the solution into their systems with ongoing support from the team.

For further details, refer to the Full Pilot Program to understand the offerings, or reach out for collaboration opportunities.

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